Kirikiya Terms & Conditions — Everything You Need to Know Before You Start

1 Introduction

These Terms & Conditions ("Terms") apply to the use of the kirikiya platform and all its services. kirikiya (https://kirikiya.win) is an online gaming platform offering sports betting, slots, Live Casino, and a range of other entertainment services to users in Bangladesh and beyond.

These Terms constitute a legal agreement between you and kirikiya. Please read the entire document carefully before using the platform. If any part is unclear, reach out to our support team — we are happy to walk you through it.

Kirikiya reserves the right to update these Terms & Conditions from time to time. We will post a notice on the platform when changes are made. Continued use of the platform after any update constitutes your acceptance of the revised terms.

2 Eligibility Requirements

To open an account and use kirikiya's services, the following conditions must be met:

• You must be at least 18 Years must be.
• You are not residing in a country or region where online gaming is prohibited by law.
• You are opening the account in your own name with your own details — not on behalf of another person or using false information.
• You are of sound mind and are using this service of your own free will.
• You are not enrolled in any self-exclusion program.

Kirikiya reserves the right to reject any application or close any account at any time if it believes the above conditions have been violated.

3 Account Registration & Management

You must provide accurate and complete information when registering on kirikiya. Providing false or misleading information may result in account closure and forfeiture of any funds held.

• Each person may only one account you can create. Creating multiple accounts will result in all accounts being suspended.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• You are solely responsible for all activity that takes place on your account.
• If you suspect your account has been hacked or accessed without authorization, contact kirikiya Support immediately.
• Transferring or selling your account to a third party is prohibited.

For security purposes, kirikiya may temporarily suspend an account at any time for verification. This is a routine security measure and is nothing to be concerned about.

4 Deposits & Withdrawals

All financial transactions on kirikiya are processed through fully secure, encrypted channels. We support bKash, Nagad, Rocket, and other popular mobile banking methods used in Bangladesh.

• Deposits are typically processed instantly.
• Withdrawals are generally processed within 24–72 hours, provided KYC verification has been completed.
• Withdrawals can only be processed via the same method used for the deposit — some exceptions may apply.
• Minimum deposit and withdrawal amounts apply — see the Cashier page for details.
• Kirikiya reserves the right to suspend payments in cases of money laundering or suspicious transactions.
• Payments from third-party accounts will not be accepted.

5 Bonuses & Promotions

Kirikiya offers a range of bonuses and promotions — welcome bonuses, reload bonuses, free spins, cashback, and more. Each offer has its own terms, which are clearly stated on the offer page.

• Each bonus may only be claimed once, unless otherwise stated.
• A wagering requirement must be met before bonus funds can be withdrawn.
• Attempting to abuse bonuses or claim bonuses through multiple accounts will result in bonus cancellation and account closure.
• Kirikiya reserves the right to modify or cancel any bonus offer at any time.
• Some bonuses apply to specific games only.
• Bonuses will be automatically voided if the claim period expires.

6 Prohibited Activities

The following activities are strictly prohibited while using kirikiya's services:

• Using automated bots, scripts, or software to play games.
• Attempting to hack or gain unauthorized access to platform systems.
• Using the platform for money laundering or illegal financial transactions.
• Colluding with or defrauding other players.
• Operating an account using a false identity or another person's information.
• Claiming bonus benefits through multiple accounts.
• Deliberately exploiting platform vulnerabilities or bugs.

7 KYC & Identity Verification

To maintain a safe and compliant environment, kirikiya follows a KYC (Know Your Customer) process. You may be asked to verify your identity before withdrawals or when certain thresholds are exceeded.

• A clear photo of your National ID (NID), passport, or driving licence may be required.
• A utility bill or bank statement may be requested to verify your address.
• Withdrawals may be delayed if KYC has not been completed.
• All information you provide will be kept strictly confidential and stored securely.

8 Privacy & Data Protection

Kirikiya treats the security of your personal information as its highest priority. We never sell or share your data with third parties — it is used solely to provide the services you need.

To read our full Privacy Policy Privacy Policy Read the page. It explains in detail what information we collect, how we use it, and how we keep it secure.

• All data is protected with SSL encryption.
• To request deletion of your data, please contact our support team.
• Full details on our use of cookies can be found in our Cookie Policy.

9 Responsible Gaming

Kirikiya believes gaming is entertainment — it should never be treated as a source of income. We actively encourage responsible gaming and provide a variety of tools to help you stay in control.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Gaming will be automatically suspended if losses exceed a specified amount.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling-off: Take a break from gaming for a set period of time.
• Self-Exclusion: Keep your account inactive for an extended period.

To learn more about Responsible Gaming, visit our Responsible Play Read the page.

10 Account Closure & Suspension

You may close your account at any time by contacting our support team. Before closing, please withdraw any remaining balance (provided KYC has been completed).

Kirikiya reserves the right to suspend or permanently close an account for any of the following reasons:

• Violation of any part of these Terms & Conditions.
• If evidence of fraudulent activity is found.
• Failure to pass KYC verification or providing false information.
• At the direction of a regulatory authority.
• If the account remains inactive for an extended period (as per the applicable policy).

11 Right to Amend Terms

Kirikiya reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, we will post a notice on the platform and notify you via your registered email.

Continued use of the platform after updated terms take effect will be considered your acceptance of those terms. We recommend checking this page regularly to stay informed.

12 Contact & Support

If you have any questions about these Terms & Conditions, our support team is always ready to help. We are fully equipped to assist you in English.

• Email: [email protected]
• Live Chat: Log in to the platform to start a live chat
• Support Hours: 24 hours a day, 7 days a week

You can also find answers to many common questions on our FAQ page — Visit the FAQ page।